Turkey's Electronic Money


  • Dear Customers, 


    According to article 15 of Law no. 5549; in the transactions requiring customer identification which are conducted within or through the obliged parties, if anyone who acts in the name of himself/herself but on account of other persons does not inform the obliged parties of the person on account of whom he/she acts in writing before carrying out the transactions, he/she shall be sentenced to imprisonment from six months to one year or to judicial fine up to five thousand days.

    In this respect, within the scope of the concerning legislation and notifications of Law no.5549, it is obligatory for real and legal persons carrying out transactions requiring identification who act on account of another person to inform our Institution in writing of on account of who he/she has acted in accordance with the real nature of the transaction.

    Within the framework of this regulation, in order not to be subjected to any legal sanction, in the case of having to conduct transactions that require identification in your own name but on account of someone else, we kindly ask you to notify this situation to our institution in writing and to ask for information from our personnel regarding issues that you have hesitations about.

    Submitted for you attention.


    Best Regards,
    Turk Elektronik Para Inc.

  • As TURK Elektronik Para Inc., we give importance to the protection of your personal data. In this respect, we submit to your attention the announcement on Law no. 6698 regarding the Protection of Personal Data that has first of all been prepared for the privacy of private life and protecting the fundamental rights and freedoms along with the personal data of all our customers despite whichever product or service he/she uses.

    In accordance with Law no. 6698 on the Protection of Personal Data, as TURK Elektronik Para Inc., acting as a data supervisor, your personal data will be processed within the framework explained below and will be able to be transferred to 3’rd parties in cases permitted by the legislation.

    Purposes of processing personal data and its legal reasons:
    In compliance with Law no. 6493 and the other legislation, being used in all kinds of products and services presented on account of an electronic money institution; recording necessary information like identity, address and other relevant details for the identification of the transaction owner; organizing all records and documents that acts as a foundation to the transaction in electronic and paper format; complying with the liabilities of information storage, reporting, informing as foreseen by the legislation, the BRSA, Central Bank of Turkey and other authorities; being able to offer the requested / other Institution product / services and fulfilling what is necessary pursuant to the contract concluded.

    Persons / institutions to which personal data can be transferred for the above-mentioned purposes:
    Persons and institutions permitted by Law no. 6493 and other legislation provisions; although not limited to these, the financial institutions mentioned in Law 6493 along with 3’rd parties; the BRSA, Capital Markets Board, Central Bank of Turkey and all public legal entities; our principal shareholder, direct / indirect domestic / foreign subsidiaries; program partner organizations, domestic / foreign business associates from which we receive service, cooperate in order to conduct our electronic money issuing activities and all other 3’rd parties and all official authorities although not limited to these.

    Method of collecting personal data:
    Your personal data can be collected orally, in writing or electronically through channels like Directorate General, Branches, Representative Agencies, kiosks, ATM’s, internet branch and call centers.

    User rights in accordance with article 11 of Law no. 6698 on the Protection of Personal Data: By applying to our institution you have the right, a) to learn whether your personal data are processed or not, b) to request information if personal data is processed, c) to learn the purpose of data processing and whether this data is used for intended purposes, d) to know the third parties to whom the personal data is transferred at home or abroad, e) to request the rectification of the incomplete or inaccurate data, f) to request the erasure or destruction of the data under the conditions laid down in article 7, g) to request notification of the operations carried out in compliance with sub-paragraphs (e) and (f) to third parties to whom personal data has been transferred, h) to object to the processing, exclusively by automatic means, of personal data which leads to an unfavorable consequence for the data subject, i) to request compensation for the damage arising from the unlawful processing of personal data.

    Submitted for you attention 

    Best Regards,
    TURK Elektronik Para Inc.